Managing our ‘human resources’ at work: Where’s the wellbeing?

Centre for Work Organisation and Wellbeing
Published
The obsession of human resource management (HRM) research to link with performance over the last thirty years, is yet to prove that such an association makes a big influence. HRM strategies that ask what an organisation can get out of workers is also stalling, and is more likely to backfire in the contemporary (Western) employment […]

Elective surgery patients and safety: making sense of the hospitalisation experience

Centre for Work Organisation and Wellbeing
Published
What questions arise from patients about their safety as they prepare for, and recover from, elective surgery? The quality of hospital patient care and ensuring their safe treatment has been front-page news in the UK, with reports highlighting the need for improvement. Insights on this have been offered by a Surrey Business School qualitative study […]