On 4-5 March 2022, the School of Business Administration at Meiji University in Japan and Griffith University’s Griffith Asia Institute co-hosted the Australia-Japan Business Education Symposium, ‘The Future of Business and Social Science Education post COVID-19 Pandemic.’
The two-day online event, generously supported by the Japan Foundation and Griffith Asia Institute, attracted more than 80 participants from eight countries, who engaged in presentations, discussions and networking around the opportunities and challenges for business education in Japan and Australia posed by the COVID-19 pandemic. Presenters discussed their first-hand educational experiences, provided solutions to the challenges posed by COVID-19, and looked forward to the future of the workforce, leadership education and collaboration between Australia and Japan.
Symposium Keynote and Special Event
Three highlights of the conference were the welcome address and keynote response by Professor Kosaku Dairokuno from Meiji University, the keynote address by Griffith University’s Professor David Grant and the special address by Melanie Brock from Melanie Brock Advisory. Professor Dairokuno discussed how digital transformation at Meiji University has been the key to institutional development, for example online study abroad programs and facility usage.
In his presentation, ‘Wrestling the tail of the COVID tiger: Where do business schools go from here?,’ Professor Grant described changes to business education in Australia caused by COVID-19, and how COVID-19 accelerated changes in the sector. The opportunities for business education included:
- Responding to changing student and employer expectations (rethink what we teach, how we teach, who we teach);
- Rebuilding and rethinking the international education market;
- Focusing research on critical issues which impact the community;
- Attracting industry funding for research; and
- Attracting and retaining a creative and diverse workforce to meet the challenges.
Professor Grant’s encouraging message to Meiji University and Griffith University was to combine their respective strengths to take advantage of the opportunities in one of the most significant economic and geopolitical regions in the world. In his response, Professor Dairokuno agreed that a critical role for universities is to bring various industry and institutional stakeholders together to address critical issues — these activities can generate revenue for the university to ensure its success.
Melanie Brock described the societal and economic impact of COVID-19 in Japan, particularly women’s employment, caring responsibilities, inflationary pressures without corresponding wage growth, and working environments. Ms Brock identified two agents of change to drive productivity and growth in Japan–digitalisation and investment in human capital–and made a series of recommendations for Australia-Japan relations in business and education including: a robust academic exchange, better marketing of Japan and its opportunities, a working holiday program for regional areas of Japan; a new visa for older Australians to work and live in Japan; and online language programs. In closing, Ms Brock stressed the importance of the Australia-Japan relationship, and urged symposium participants to introduce new stakeholders to this relationship.
Symposium Findings and Themes
A summary of the key findings and themes derived from the 15 presentations and three panel sessions are included below:
- Institutional resilience: universities have successfully pivoted, and students have adapted to the online learning environment. The Covid-19 pandemic has also stimulated international university collaborations in the digital space.
- Industry-university collaboration: universities must work with their alumni and industry in designing curriculum, and in research. Industry funding will support sustainable universities, and industry involvement with students in work-integrated learning experiences (internships, placements) can improve students’ employability skills.
- Re-imagining the design and delivery of business and social science education: changes to delivery (online, hybrid, in-person), teaching space design, technology (e.g. virtual assistant and Artificial Intelligence), duration (short courses, micro-credentials), content (interdisciplinary, skills, industry participation), and assessment (online) can deliver better outcomes than traditional education models.
- Intercultural learning experiences: programs that enable Australian and Japanese students to learn together, from one another, and from international academic staff to improve their research, interpersonal, cross-cultural adaptability, intercultural awareness, leadership, and communication skills.
- Managing risks of dynamic learning environments: there are cultural, technological, operational, and legal challenges (or risks) of delivering new learning environments. It is incumbent on universities to minimize these risks and seize the opportunities.
- Changing workplace environments and expectations: in the future, there will be a focus on women’s workforce participation, motivation for work, remote work and its impacts on employee well-being and productivity, physical workplace design and its purpose, and employer expectations on employees to learn, adapt and apply new skills.
- Integration of Japanese and Australian business education: degree programs that enable a student to complete traditional study and work-integrated learning experiences in Japan and Australia, and to encourage Japanese businesses to participate in the design of Australian business education courses — this relationship building may lead to study exchanges and internships for Australian students. Joint research training programmes are also on the agenda.
- Strategic opportunities for Japanese and Australian businesses through mutual understanding and relationship management: Australian businesses need to invest in relationship management to succeed in Japan markets. Australian universities can play a crucial role in relationship management when hosting Japanese students — providing Japanese students with a rewarding educational experience in Australia can provide students with a level of confidence that, as graduates, they can do business in the future with Australia.
- The importance of training responsible business leaders who can meet the economic and social challenges posed by COVID-19: disruption and change has impacted universities, employers, and students. Universities must: be financially sustainable to educate responsible leaders; equip students with the skills demanded by employers to meet the challenges; and build a new model of flexible, authentic, outcomes driven learning and teaching that meets student needs.
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